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The Journals are the premier publications for high-quality, hyperlocal news and advertising in Monmouth County, New Jersey

Monmouth County 911 Award
Mar 27, 2018

Monmouth County 911 Gets National Award for Outstanding Service

By Lori Draz

Monmouth County 911 Award

Rep. Frank Pallone JR., Rep. Chris Smith, Sheriff Shaun Golden, and Michael O’Rielly, FCC Commissioner.

The Journal Magazines are proud to congratulate the Monmouth County 911 Center. On Wednesday, February 16, Congressman Chris Smith (R-NJ), Monmouth County Sheriff Shaun Golden, and Undersheriff Bob Dawson participated in the Capitol Hill presentation of the “Outstanding 9-1-1 Call Center Award” to Monmouth County’s 911 Center for its “overall excellence in serving the public.” The award was presented to Sheriff Golden by Commissioner Michael O’Rielly, Federal Communications Commission, Rep. Chris Smith and Rep. Frank Pallone Jr. at the Rayburn Office Building, which is utilized by the U.S. House of Representatives. The ceremony also marks the 50th anniversary of 9-1-1, which began with the first 911 emergency call on February 16, 1968.

Monmouth County 911 Center was honored at Washington, D.C. at the 15th annual 9-1-1 Honor Awards Ceremony hosted by the NG911 Institute, for its “overall excellence” in its emergency response and its use of technology. The center was one of only two local centers nationwide to be honored with the “Outstanding 9-1-1 Call Center/Program” award, manifesting its outstanding response time and efficient use of technology in emergencies.

Last year, The Journal staff got a rare opportunity to see this amazing center in action, and it is a truly breathtaking display of integrated responsive technology. Its primary center is a 45,000 square foot facility with 110 full-time staff members in Freehold, with a backup center in Neptune. The center is has been constructed to function in virtually any extreme weather condition, and they can operate in a category 5 hurricane.

“Thank you to the NG9-1-1 Institute for recognizing the efforts and results of our great team at the Monmouth County 9-1-1 Communications Center,” said Sheriff Shaun Golden. “Their vision and cooperation allows us to save lives with the most effective and efficient technology being deployed by the best trained operators in the world, while saving tax payers millions of dollars annually.”